Pre-trip information & Accommodations
All payments are to be made, including the initial deposit, by direct deposit into the company bank account. Upon confirmation of funds being received, you will be issued with a receipt and re-issued with the updated itinerary invoice for your referral.
All hotels, lodges and luxury camps used in itineraries are of 3-5 star quality. The best available accommodation is chosen at the time of booking that suits the purpose of the itinerary. In smaller villages, we use the best accommodation available. All accommodations have private amenities, swimming pools and restaurants/bars; among other facilities.
The campsites indicated in the Mt Kilimanjaro itineraries are subject to change based on, at times, unpredictable mountain weather conditions.
Inclusions/Exclusions
Inclusions:
Exclusions:
Booking Information & Conditions
For a reservation to be held on any itinerary, a deposit of US$500 per person per itinerary is required. The balances of payments are due 60 days prior to arrival in Tanzania.
All travelers receive pre-trip information, complete itinerary and on-demand pre-travel advice, via email directly with our offices for any last minute or personal queries.
In the event of a particular accommodation being unavailable upon booking, accommodation of a similar or higher standard will be substituted.
Late Sign Up
In the event that you make a booking with BES after arriving in Tanzania, we will Endeavour to carry out your requests but you should understand the difficulties of late bookings in regards to obtaining accommodation, transport and safari guides without reasonable notice.
Cancellation and Refunds
If you must cancel before departure, money will be returned less the cancellation fees charged by BES plus any additional non-refundable cancellation fees and payments already advanced to hotels and local operators.
Cancellation fees are as follows:
No partial refunds are possible for any unused portion of your safari. Departure is defined as the date of departure for your safari. Cancellation fees are based on the date your written notification is received by BES
If transportation or other services are cancelled by BES, all sums paid to BES for services not performed will be refunded within 30 days of receiving funds from the vendor of the travel service.
Medical Requirements
Good physical and mental health is essential for these active, outdoor safaris. You may be traveling in rugged areas, away from immediate medical attention and facilities. Good physical condition is strongly recommended as preparation for all trips, especially those involving trekking. See Health Information section. By forwarding the deposit, the passenger certifies that that he/she does not have any physical or other condition of disability that would create a hazard for him/her or fellow passengers. It is essential that any passenger with a medical condition requiring regular treatment or which may be affected by vigorous activity, high altitude, heat, cold, or other natural phenomenon, or particular foods, notifies BES and the trip leaders, in writing in advance of travel. BES assumed no liability for medical care or for special dietary requirements. Participants may be requested to provide a Doctor’s Statement of good health. The judgments of BES or the local operators or guides, shall make the ultimate decision for determining suitability of passengers for the ensuing activity.
BES is able to offer temporary membership to the Flying Doctor's Society of Africa for between US$15-US$50, depending on length of itinerary. Please ask for more details. This membership allows for air rescue transportation to medical facilities in the event of an emergency.